Contact Safe & Secure Locksmith Vancouver

Phone: 604-734-7233. It is the only number we use, and it is answered 24 hours a day by a person at the shop rather than by an answering service.

Shop: 4105 Macdonald Street, Vancouver. Counter work such as key cutting and safe sales happens here. Everything else is mobile and dispatched from the same address.

Hours: the counter keeps standard hours and the phone does not stop. Standard-hours service calls are $75; after-hours labour starts at $150 between 5 pm and 9 pm and is $250/hour from 9 pm to 8:30 am. See the price sheet.

The shop sits on Macdonald Street in Kitsilano, which is why arrival across Vancouver is normally 20-30 minutes. Burnaby, Richmond, North Vancouver and New Westminster are further, Langley and Abbotsford further again, and each has its own honest window rather than the same promise copied across the map.

The city by city list, with the arrival window for each, is on service areas.

Coming to the counter is worth it for anything you can carry. Key cutting is done while you wait, safes are on the floor to look at rather than in a catalogue photo, and a lock you have brought in can be assessed in a couple of minutes instead of booked as a call out. Parking is on the street.

Three things get you an exact figure instead of a range.

• What the lock or the vehicle is. The brand stamped on the lock face, or the make, model and year of the car.
• What you need. Opening a door, a new key, changing who can open it, or all three.
• Where it is. The address, and whether there is parking or a loading bay for a commercial job.

We also ask for proof you are entitled to the property or the vehicle before we open anything. Photo ID plus a lease, registration or insurance in your name.

For work that can be scheduled, book online and pick a date and an arrival window. It suits rekeys after a move, lock upgrades, spare car keys and safe deliveries.

Do not book online for a lockout. If you are standing outside the door right now, call 604-734-7233 and we dispatch immediately: that is what emergency locksmith is for.

Property managers, strata councils, builders and realtors run on account and receive one monthly invoice instead of a receipt per visit. Ask for trade terms when you call and we will set it up.

For master key systems, key registries and scheduled hardware work, start at commercial locksmith. Everything else we run is indexed on our services.