1. Introduction
At Safe and Secure Locksmith, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.safeandsecurelocksmith.ca), use our services, or interact with us. By accessing our services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect information to provide you with better services, and this may include:
- Personal Information: Name, email address, phone number, billing address, and other details you provide when filling out forms or making inquiries.
- Payment Information: For transactions, such as credit/debit card details, processed securely through third-party payment processors.
- Technical Information: IP address, browser type, device type, and browsing behavior when you interact with our website.
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and deliver our locksmith services.
- To process payments and send confirmations.
- To respond to inquiries and customer service requests.
- To send promotional materials, newsletters, or service updates (with your consent).
- To analyze usage trends and improve our website and services.
4. Sharing of Information
We do not sell or rent your information to third parties. However, we may share your data in the following situations:
- With Service Providers: Trusted third-party vendors that assist us in delivering services (e.g., payment processors, delivery partners).
- For Legal Reasons: If required by law, such as to comply with a subpoena or protect the rights of Safe and Secure Locksmith.
- Business Transfers: If we are involved in a merger, acquisition, or sale, your information may be transferred to the new entity.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. These cookies help us:
- Recognize your preferences and personalize content.
- Track website analytics and performance metrics.
You can manage your cookie preferences in your browser settings.
6. Security of Your Information
We implement robust security measures to protect your data:
- Secure Socket Layer (SSL) technology for encrypted data transmission.
- Regular monitoring of systems to prevent unauthorized access.
- Limited access to personal information for authorized personnel only.
7. Your Data Rights
Depending on your jurisdiction, you may have the following rights:
- Access Your Data: Request a copy of the information we hold about you.
- Correct Your Data: Update or correct inaccuracies in your information.
- Delete Your Data: Request that we delete your information, subject to legal obligations.
- Withdraw Consent: Opt-out of marketing communications at any time.
To exercise these rights, contact us at [insert email/contact details].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Safe and Secure Locksmith
Phone: (604) 734-7233
Email: info@safeandsecurelocksmith.ca
