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Customer Testimonials

Safe & Secure Locksmith

We take pride in delivering fast, professional, and reliable locksmith services throughout Vancouver and the surrounding areas. But don’t just take our word for it—see what our customers have to say!

4.5
Based on 290 reviews
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Sofia D.
04:56 26 Jan 25
He is such a great fast Iskillfull men!! He help me and arrive so fast to my place and it was done in 10 minutos!! Loved him!!
Huy T.
02:33 26 Jan 25
Amazing 🆘 SERVICESHighly recommend ❤️❤️❤️😎😎😎💯
Jordan B.
04:05 25 Jan 25
They were so great. Helping me out when my car was running and late at night. Sam was so nice. Will call again. But hopefully not lol
Will O.
03:34 25 Jan 25
Fast and efficient, Sam helped me get in my car when I was locked out. Would absolutely recommend them if you’re in a pinch!
Farheen R.
22:16 23 Jan 25
Great quick service! Our locksmith was Batu, and he was quick & efficient, and explained everything to us. Highly recommend!
Wheeler D.
06:35 24 Dec 24
I was surprised to see bad reviews. We have used them several times over the decade and they've always been good. I mean they did what we asked and charge reasonably.The reason I decided to make the effort to leave a review (And I have not made many reviews), Was because I thought their service this time was not just good but was exceptional.We have been unable to open our back door from the inside for months. I have been procrastinating on calling someone to fix it after I have mended it several times in the past year.Last night my key broke off in the lock, So then it became impossible to open from the outside as well. So I finally called them to get it professionally fixed.I called them around 9:00 AM this morning and they showed up at 10:30 which was right on time of when they said they would. I was surprised they were available 'cause I thought I would have to wait till after Christmas.Not only did he fix the problem but he went beyond that and made the door close smoothly without the need to turn the handle to close the door. He also did some work on the door frame so that the lock can be turned without the need to push in on the door like we used to.All was fixed in about an hour and cost much less than I had thought. Had I known, I would have called them months ago rather than procrastinating spending money.The guy was also very friendly and personable.We had moved several times over the decade and each time we had called them to replace the locks with new ones. As mentioned earlier, they had provided this service on time as expected.I believe my wife also gets keys copied at their shop to keep as emergency spares.
Arille L.
16:59 08 Oct 24
Quick fast and honest. Jorge was great!He arrive at my apartment within 30 minutes and he was able to get in the unit by working through the keyhole (no drilling etc).Lost one star for the company becauseI felt the charge too high. $65 call + $85 lockout for something that took less than 1 minute. Would be great if there was tiered pricing depending on the work required. The website also states $50 - $150. Mine seems like a simple job and I was charged $150…doesn’t seem to make any sense
Rachele J.
23:22 11 Sep 24
I lost my car key and help fast, Param came through for me, brand new key cut and fob program so quickly and at a very fair cost. He was polite and efficient and I will be recommending him to friends and family if anyone is ever in need of locksmith! Thanks again!
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Why Choose Safe and Secure Locksmith

Fast Response

Our team provides fast response times across Vancouver and the lower mainland.

24/7 Emergency Locksmith

We are available around the clock to assist with emergency locksmith services.

Licensed
Professionals

Licensed, insured, and experienced

See Why Safe & Secure is Trusted

Our customers say it best—We are fast, reliable, and professional. Whether you’re locked out, need new keys, or want to upgrade your security, we’re here 24/7 to help